Terms of service
TERMS & CONDITIONS
INTRODUCTION
- The domain https://bhanuni.com/ including any web-pages thereof is the website (“Website”) of Bhanunibyjyoti (hereinafter “bhanuni”, “we”, “us” or “our”) having its Registered Office at 42, Block F, DLF Industrial Area, Sector 32, Faridabad, Haryana 121003
- Through the Website, we intend to sell our original merchandise.
- Your access to the Website is subject to these terms and conditions (“Terms”) set out hereinafter and the ‘Privacy Policy’, ‘Purchase Order Policy’, ‘Shipping and Delivery’, ‘Return and Exchanges’, ‘Payment Options’ or such other policies as may be introduced by Bhanuni from time to time.
Please read the following terms and conditions and the linked Privacy Policy carefully as your use of the service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). The Site allows you to browse, select and purchase Clothing.
By subscribing to, using any of our services and any purchases made by you through the website shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the foregoing, you shall also be bound by the terms of use of the website or additional terms of service which are displayed with the selection of the product. If there is any conflict between the supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. www.bhanuni.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
The Company may amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the Site. All updates and amendments shall be notified on the website. The revised version will be effective at the time we post it on the Site, and in the event you continue to use our Site, you are impliedly agreeing to the revised TERMS AND CONDITIONS and Privacy Policy expressed herein.
In addition, if the revised version of this Agreement includes a Substantial Change, we will provide you with 30 days’ prior notice of such Substantial Change as per the Notification Preferences provided by you. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this Agreement. For the purpose of this Agreement, the term “Substantial Change” means a change to the terms of this Agreement that materially reduces your rights or increases your responsibilities.
Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions). If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.
USER ACCOUNT, PASSWORD, AND SECURITY
You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.bhanuni.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. www.bhanuni.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
SERVICES OFFERED
BHANUNI.co provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as clothing (Collectively, "Products"). Upon placing an order, www.bhanuni.com shall ship the product to you and be entitled to its payment for the Services.
PRIVACY POLICY
The User hereby consents, expresses and agrees that he/she has read and fully understands the Privacy Policy of www.bhanuni.com The user further consents that the terms and contents of such Privacy Policy are acceptable to him.
CHANNEL SUBSCRIPTION
As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt out of our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. We shall have no responsibility in any manner whatsoever regarding any promotional emails or SMS sent to you. The offers made in those promotional emails or SMS shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change. By placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions, Merchant specific restrictions, and on the terms and conditions stated below. You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.
LIMITED USER
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that BHANUNI name is stated as the source and prior written permission of www.bhanuni.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
NO COMPENSATION POLICY
If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given as per the Return and Exchange policy. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation will be treated as loss to business cases. BHANUNI holds the rights to cancel orders and block accounts of such customers without any prior notice.
EXACTNESS NOT GUARANTEED
www.bhanuni.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user, as quality of imagery cannot be taken as a final representation. The quality of any products, Services, information, or other material purchased or obtained by you through the Website will be as per the company standards. Alterations to certain aspects of your order such as the brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, www.bhanuni.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to www.bhanuni.com without obtaining authorization from www.bhanuni.com
LINKS TO THIRD PARTY SITES
The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of www.bhanuni.com or the Website and www.bhanuni.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.bhanuni.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. www.bhanuni.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by www.bhanuni.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless www.bhanuni.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by www.bhanuni.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
PRICING
Prices for products are described on our Website and are incorporated into these Terms by reference. Prices are in US dollars for all international markets. Prices, products and Services may change at the discretion of www.bhanuni.com In accordance with brand guidelines, prices might change when the stocks are replenished. Prices may vary for different geographies and this is at the discretion of the brand.
SHIPPING
Title and risk of loss for all products ordered by you shall pass on to you upon www.bhanuni.com shipment to the shipping carrier.
DELIVERY
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
Sometimes, delivery may take longer due to
- bad weather
- flight delays
- political disruptions
- other unforeseen circumstances
BHANUNI may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion, that you have breached any of the Terms. If you or www.bhanuni.com terminates your use of the Website or any Service, www.bhanuni.com may delete any content or other materials relating to your use of the Service and www.bhanuni.com will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.
GOVERNING LAW
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.
HEADINGS
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
INTERPRETATION OF NUMBER AND GENDERS
The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.
SEVERABILITY
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
UNAUTHORIZED CHARGES ON YOUR CARD
If you see charges on your credit/debit card for purchases made on www.bhanuni.com but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven't placed the order. If you're still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable BHANUNI to begin an investigation.
CANCELLATION OF FRAUDULENT/LOSS TO BUSINESS ORDERS
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, www.bhanuni.com reserves the right to cancel all past, pending and future orders without any liability. www.bhanuni.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
THE CUSTOMER MAY BE CONSIDERED FRAUDULENT IF ANY OF THE FOLLOWING SCENARIOS ARE MET
Customer doesn't reply to the payment verification mail sent by BHANUNI.
Customer fails to produce adequate documents during the payment details verification
Misuse of another customer's phone/email
Customer uses invalid email and phone no.
Customer refuses to pay for an order
Customer is involved in the snatch and run for any order
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at customercare@bhanuni.com
Our contact information is posted below:
Bhanunibyjyoti
customercare@bhanuni.com
Bhanuni, Plot no 42 New DLF Industrial Area, 121003 Faridabad HR, India
9871844339